SHIPPING & REFUNDS
Our merchandise and salami are sent through Sendle - America’s first 100% carbon neutral shipping service. That means that they get your goods to where they are going while also taking care of the planet. As a certified B Corporation, we strive to be a force for good. Because we care how business gets done. We also help small businesses succeed everywhere. Carbon Neutral Small Business Shipping
You may return unused merchandise within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three weeks of giving your package to the return shipper. In many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All salami sales are final.